fix(sync): normalize username to lowercase for Mattermost and Gitea password sync

Mattermost and Gitea store usernames as lowercase but SilverDESK passes
the original case (e.g. "Merlin" instead of "merlin"), causing 404/400
errors on case-sensitive API lookups.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

BlazorApp/Components/Pages/DeploymentConfirm.razor

@@ -0,0 +1,357 @@
+@page "/developers/confirm/{Token}"
+@inject HttpClient Http
+@inject NavigationManager Navigation
+@inject IConfiguration Configuration
+@rendermode InteractiveServer
+
+<PageTitle>Activate Your Accounts - SilverLabs</PageTitle>
+
+<div class="main-content visible">
+    <header class="header">
+        <img src="logo.png" alt="SilverLabs Logo" class="logo">
+    </header>
+
+    <div class="dev-container">
+        <div class="dev-header">
+            <h1>Activate Your Accounts</h1>
+            <p class="dev-subtitle">Confirm your identity to provision your SilverLabs developer accounts.</p>
+        </div>
+
+        @if (_loading)
+        {
+            <div class="dev-section" style="text-align: center; padding: 3rem;">
+                <div class="btn-spinner" style="width: 32px; height: 32px; margin: 0 auto 1rem;"></div>
+                <p style="color: rgba(255,255,255,0.6);">Loading deployment details...</p>
+            </div>
+        }
+        else if (_invalidToken)
+        {
+            <div class="dev-section" style="text-align: center; padding: 3rem;">
+                <div class="confirm-icon confirm-icon-error">
+                    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round">
+                        <circle cx="12" cy="12" r="10"></circle>
+                        <line x1="15" y1="9" x2="9" y2="15"></line>
+                        <line x1="9" y1="9" x2="15" y2="15"></line>
+                    </svg>
+                </div>
+                <h2 style="color: #f87171; margin-bottom: 0.75rem;">Invalid or Expired Link</h2>
+                <p style="color: rgba(255,255,255,0.6); max-width: 400px; margin: 0 auto;">This confirmation link is no longer valid. It may have expired or already been used. Please contact an administrator if you need a new link.</p>
+            </div>
+        }
+        else if (_provisioned)
+        {
+            <div class="dev-success-panel">
+                <div class="success-icon">
+                    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round">
+                        <path d="M22 11.08V12a10 10 0 1 1-5.93-9.14"></path>
+                        <polyline points="22 4 12 14.01 9 11.01"></polyline>
+                    </svg>
+                </div>
+                <h2>Accounts Activated</h2>
+                <p>@_resultMessage</p>
+                <div class="confirm-services">
+                    <a href="https://mail.silverlined.uk" target="_blank" class="confirm-service-item confirm-service-link">
+                        <strong>Email</strong>
+                        <span>@(_username)@@silverlabs.uk</span>
+                    </a>
+                    <a href="https://ops.silverlined.uk" target="_blank" class="confirm-service-item confirm-service-link">
+                        <strong>Mattermost</strong>
+                        <span>Team chat & collaboration</span>
+                    </a>
+                    <a href="https://git.silverlabs.uk" target="_blank" class="confirm-service-item confirm-service-link">
+                        <strong>Gitea</strong>
+                        <span>Source code repositories</span>
+                    </a>
+                    <a href="https://silverdesk.silverlabs.uk" target="_blank" class="confirm-service-item confirm-service-link">
+                        <strong>SilverDESK</strong>
+                        <span>Support & tickets</span>
+                    </a>
+                </div>
+                <div class="confirm-email-config">
+                    <strong>Email Client Setup</strong>
+                    <div class="confirm-email-detail"><span>IMAP:</span> mail.silverlined.uk:993 (SSL)</div>
+                    <div class="confirm-email-detail"><span>SMTP:</span> mail.silverlined.uk:465 (SSL)</div>
+                </div>
+                <p class="dev-account-note">All accounts use the same password you just entered.</p>
+                <div class="dev-success-actions">
+                    <a href="https://silverdesk.silverlabs.uk" target="_blank" class="dev-btn dev-btn-primary">Go to SilverDESK</a>
+                    <a href="/" class="dev-btn dev-btn-secondary">Back to Home</a>
+                </div>
+            </div>
+        }
+        else
+        {
+            <div class="dev-section">
+                <h2 class="dev-section-title">Confirm Your Identity</h2>
+                <p class="dev-section-desc">Enter your SilverDESK password to activate your accounts. All services will use this same password.</p>
+
+                <div class="confirm-user-info">
+                    <div class="confirm-user-field">
+                        <span class="confirm-label">Username</span>
+                        <span class="confirm-value">@_username</span>
+                    </div>
+                    <div class="confirm-user-field">
+                        <span class="confirm-label">Email</span>
+                        <span class="confirm-value">@_email</span>
+                    </div>
+                </div>
+
+                <div class="form-group" style="margin-top: 1.5rem; max-width: 400px;">
+                    <label for="password">SilverDESK Password</label>
+                    <input id="password" type="password" class="form-input" @bind="_password"
+                           @bind:event="oninput" @onkeydown="HandleKeyDown" placeholder="Enter your password" />
+                </div>
+
+                @if (!string.IsNullOrEmpty(_errorMessage))
+                {
+                    <div class="dev-error" style="margin-top: 1rem;">@_errorMessage</div>
+                }
+
+                <div style="margin-top: 1.5rem;">
+                    <button class="dev-btn dev-btn-primary" disabled="@_submitting" @onclick="HandleConfirm">
+                        @if (_submitting)
+                        {
+                            <span class="btn-spinner"></span>
+                            <span>Activating accounts...</span>
+                        }
+                        else
+                        {
+                            <span>Activate My Accounts</span>
+                        }
+                    </button>
+                </div>
+            </div>
+        }
+
+        <a href="/" class="back-link">← Back to SilverLabs Home</a>
+    </div>
+</div>
+
+<style>
+    .confirm-icon-error {
+        width: 72px;
+        height: 72px;
+        margin: 0 auto 1.5rem;
+        background: rgba(248, 113, 113, 0.15);
+        border-radius: 50%;
+        display: flex;
+        align-items: center;
+        justify-content: center;
+    }
+
+    .confirm-icon-error svg {
+        width: 36px;
+        height: 36px;
+        stroke: #f87171;
+    }
+
+    .confirm-user-info {
+        display: flex;
+        gap: 2rem;
+        margin-top: 1rem;
+        padding: 1rem;
+        background: rgba(0, 0, 0, 0.2);
+        border-radius: 10px;
+        border: 1px solid rgba(255, 255, 255, 0.08);
+    }
+
+    .confirm-user-field {
+        display: flex;
+        flex-direction: column;
+        gap: 0.25rem;
+    }
+
+    .confirm-label {
+        font-size: 0.78rem;
+        color: rgba(255, 255, 255, 0.4);
+        text-transform: uppercase;
+        letter-spacing: 0.05em;
+    }
+
+    .confirm-value {
+        font-size: 1rem;
+        color: #4DD0E1;
+        font-weight: 600;
+    }
+
+    .confirm-services {
+        display: grid;
+        grid-template-columns: repeat(4, 1fr);
+        gap: 1rem;
+        margin: 1.5rem auto;
+        max-width: 600px;
+    }
+
+    .confirm-service-item {
+        display: flex;
+        flex-direction: column;
+        padding: 0.75rem;
+        background: rgba(255, 255, 255, 0.04);
+        border-radius: 10px;
+        text-align: center;
+    }
+
+    .confirm-service-link {
+        text-decoration: none;
+        border: 1px solid rgba(77, 208, 225, 0.15);
+        transition: background 0.2s, border-color 0.2s;
+    }
+
+    .confirm-service-link:hover {
+        background: rgba(77, 208, 225, 0.08);
+        border-color: rgba(77, 208, 225, 0.35);
+    }
+
+    .confirm-service-item strong {
+        color: #4DD0E1;
+        font-size: 0.95rem;
+        margin-bottom: 0.2rem;
+    }
+
+    .confirm-service-item span {
+        color: rgba(255, 255, 255, 0.55);
+        font-size: 0.8rem;
+    }
+
+    .confirm-email-config {
+        margin: 1rem auto;
+        max-width: 360px;
+        padding: 0.75rem 1rem;
+        background: rgba(0, 0, 0, 0.2);
+        border-radius: 8px;
+        border: 1px solid rgba(255, 255, 255, 0.06);
+        font-size: 0.82rem;
+    }
+
+    .confirm-email-config strong {
+        display: block;
+        color: rgba(255, 255, 255, 0.5);
+        font-size: 0.72rem;
+        text-transform: uppercase;
+        letter-spacing: 0.05em;
+        margin-bottom: 0.4rem;
+    }
+
+    .confirm-email-detail {
+        color: rgba(255, 255, 255, 0.6);
+        padding: 0.15rem 0;
+    }
+
+    .confirm-email-detail span {
+        color: rgba(255, 255, 255, 0.4);
+        font-size: 0.8rem;
+    }
+
+    @@media (max-width: 768px) {
+        .confirm-user-info {
+            flex-direction: column;
+            gap: 0.75rem;
+        }
+
+        .confirm-services {
+            grid-template-columns: repeat(2, 1fr);
+        }
+    }
+</style>
+
+@code {
+    [Parameter] public string Token { get; set; } = "";
+
+    private bool _loading = true;
+    private bool _invalidToken;
+    private bool _provisioned;
+    private bool _submitting;
+    private string? _username;
+    private string? _email;
+    private string? _password;
+    private string? _errorMessage;
+    private string? _resultMessage;
+
+    protected override async Task OnAfterRenderAsync(bool firstRender)
+    {
+        if (!firstRender) return;
+
+        try
+        {
+            var baseUrl = Navigation.BaseUri.TrimEnd('/');
+            using var client = new HttpClient();
+            var response = await client.GetAsync($"{baseUrl}/api/developers/deployment-info/{Token}");
+
+            if (response.IsSuccessStatusCode)
+            {
+                var data = await response.Content.ReadFromJsonAsync<DeploymentInfo>();
+                _username = data?.Username;
+                _email = data?.Email;
+            }
+            else
+            {
+                _invalidToken = true;
+            }
+        }
+        catch
+        {
+            _invalidToken = true;
+        }
+
+        _loading = false;
+        StateHasChanged();
+    }
+
+    private async Task HandleKeyDown(KeyboardEventArgs e)
+    {
+        if (e.Key == "Enter" && !_submitting && !string.IsNullOrEmpty(_password))
+            await HandleConfirm();
+    }
+
+    private async Task HandleConfirm()
+    {
+        if (string.IsNullOrEmpty(_password))
+        {
+            _errorMessage = "Please enter your password.";
+            return;
+        }
+
+        _errorMessage = null;
+        _submitting = true;
+        StateHasChanged();
+
+        try
+        {
+            var baseUrl = Navigation.BaseUri.TrimEnd('/');
+            using var client = new HttpClient();
+            var payload = new { token = Token, password = _password };
+            var response = await client.PostAsJsonAsync($"{baseUrl}/api/developers/confirm-deployment", payload);
+
+            if (response.IsSuccessStatusCode)
+            {
+                var result = await response.Content.ReadFromJsonAsync<ProvisionResult>();
+                _resultMessage = result?.Message ?? "Accounts activated successfully.";
+                _provisioned = true;
+            }
+            else if ((int)response.StatusCode == 401)
+            {
+                _errorMessage = "Incorrect password. Please enter the password you created when you applied.";
+            }
+            else if ((int)response.StatusCode == 404)
+            {
+                _invalidToken = true;
+            }
+            else
+            {
+                _errorMessage = "Something went wrong. Please try again or contact an administrator.";
+            }
+        }
+        catch
+        {
+            _errorMessage = "Connection error. Please try again.";
+        }
+        finally
+        {
+            _submitting = false;
+            StateHasChanged();
+        }
+    }
+
+    private record DeploymentInfo(string Username, string Email, string FullName, DateTime ExpiresAt);
+    private record ProvisionResult(bool Success, string Message);
+}

BlazorApp/Components/Pages/Developers.razor

@@ -2,6 +2,7 @@
 @using SilverLabs.Website.Models
 @using SilverLabs.Website.Services
 @inject DeveloperApplicationService ApplicationService
+@inject IJSRuntime JS
 @rendermode InteractiveServer
 
 <PageTitle>Join the Team - SilverLabs</PageTitle>
@@ -28,8 +29,12 @@
                 </div>
                 <h2>Application Submitted</h2>
                 <p>@_resultMessage</p>
+                <p class="dev-account-note">Your SilverDESK account has been created. Log in with the password you just chose to track your application.</p>
+                <div class="dev-success-actions">
+                    <a href="https://silverdesk.silverlabs.uk/login?username=@(Uri.EscapeDataString(_application.DesiredUsername ?? ""))" target="_blank" class="dev-btn dev-btn-primary">Log in to SilverDESK</a>
                     <a href="/" class="dev-btn dev-btn-secondary">Back to Home</a>
                 </div>
+            </div>
         }
         else
         {
@@ -81,26 +86,74 @@
                         </div>
 
                         <div class="form-group">
-                            <label for="email">Email Address</label>
+                            <label for="email">Email Address (optional)</label>
                             <InputText id="email" @bind-Value="_application.Email" class="form-input" placeholder="jane@example.com" />
+                            <span class="form-hint">Leave blank to use your @@silverlabs.uk address</span>
                             <ValidationMessage For="() => _application.Email" />
                         </div>
 
                         <div class="form-group">
                             <label for="username">Desired Username</label>
-                            <InputText id="username" @bind-Value="_application.DesiredUsername" class="form-input" placeholder="janedoe" />
-                            <span class="form-hint">This will be your handle across SilverLabs services</span>
+                            <input id="username" class="form-input" placeholder="janedoe" value="@_application.DesiredUsername"
+                                   @oninput="OnUsernameInput" @onfocusout="OnUsernameBlur" autocomplete="off" />
+                            <span class="form-hint">3–30 characters: letters, numbers, hyphens and underscores</span>
+                            @if (!string.IsNullOrEmpty(_usernameFormatError))
+                            {
+                                <span class="username-status username-format-error">@_usernameFormatError</span>
+                            }
+                            else if (_usernameCheckState == UsernameCheckState.Checking)
+                            {
+                                <span class="username-status username-checking">Checking availability...</span>
+                            }
+                            else if (_usernameCheckState == UsernameCheckState.Available)
+                            {
+                                <span class="username-status username-available">&#10003; Username is available</span>
+                            }
+                            else if (_usernameCheckState == UsernameCheckState.Taken)
+                            {
+                                <span class="username-status username-taken">&#10007; Username is already taken</span>
+                            }
+                            else if (_usernameCheckState == UsernameCheckState.Error)
+                            {
+                                <span class="username-status username-error">&#9888; Could not check availability — you can still submit</span>
+                            }
                             <ValidationMessage For="() => _application.DesiredUsername" />
                         </div>
 
                         <div class="form-group">
-                            <label for="timezone">Location / Timezone</label>
-                            <InputText id="timezone" @bind-Value="_application.Timezone" class="form-input" placeholder="e.g. Europe/London, US/Eastern" />
+                            <label for="timezone">Timezone</label>
+                            <InputSelect id="timezone" @bind-Value="_application.Timezone" class="form-input">
+                                <option value="">Select your timezone...</option>
+                                @foreach (var tz in _timezones)
+                                {
+                                    <option value="@tz.Id">@tz.Label</option>
+                                }
+                            </InputSelect>
                             <ValidationMessage For="() => _application.Timezone" />
                         </div>
                     </div>
                 </div>
 
+                <!-- Password -->
+                <div class="dev-section">
+                    <h2 class="dev-section-title">Create Your Password</h2>
+                    <p class="dev-section-desc">This will be your password for SilverDESK and associated services.</p>
+                    <div class="form-grid">
+                        <div class="form-group">
+                            <label for="password">Password</label>
+                            <InputText id="password" type="password" @bind-Value="_application.Password" class="form-input" placeholder="Min. 8 characters" />
+                            <span class="form-hint">Must include uppercase, lowercase, and a number</span>
+                            <ValidationMessage For="() => _application.Password" />
+                        </div>
+
+                        <div class="form-group">
+                            <label for="confirmPassword">Confirm Password</label>
+                            <InputText id="confirmPassword" type="password" @bind-Value="_application.ConfirmPassword" class="form-input" placeholder="Re-enter your password" />
+                            <ValidationMessage For="() => _application.ConfirmPassword" />
+                        </div>
+                    </div>
+                </div>
+
                 <!-- Platforms -->
                 <div class="dev-section">
                     <h2 class="dev-section-title">Devices & Platforms</h2>
@@ -119,29 +172,101 @@
                     <ValidationMessage For="() => _application.Platforms" />
                 </div>
 
-                <!-- Developer-only: Skills -->
-                @if (_application.Role == ApplicationRole.Developer)
+                <!-- Role-Specific Assessment -->
+                @if (_application.Role == ApplicationRole.Tester)
                 {
-                    <div class="dev-section dev-section-fade-in">
-                        <h2 class="dev-section-title">Skills & Experience</h2>
-                        <p class="dev-section-desc">Tell us about your technical background — languages, frameworks, and any open-source contributions.</p>
+                    <div class="dev-section">
+                        <h2 class="dev-section-title">About Your Experience</h2>
+                        <p class="dev-section-desc">Help us understand your background — there are no wrong answers.</p>
+
+                        <div class="form-group" style="margin-bottom: 1.5rem;">
+                            <label>How well do you understand the internet and online services?</label>
+                            <div class="star-rating">
+                                @for (int i = 1; i <= 5; i++)
+                                {
+                                    var rating = i;
+                                    <span class="star-rating-star @(rating <= (_internetHover > 0 ? _internetHover : (_application.InternetUnderstanding ?? 0)) ? "star-filled" : "")"
+                                          @onclick="() => _application.InternetUnderstanding = rating"
+                                          @onmouseover="() => _internetHover = rating"
+                                          @onmouseout="() => _internetHover = 0">@(rating <= (_internetHover > 0 ? _internetHover : (_application.InternetUnderstanding ?? 0)) ? "\u2605" : "\u2606")</span>
+                                }
+                            </div>
+                            <div class="rating-labels">
+                                <span>Beginner</span>
+                                <span>Expert</span>
+                            </div>
+                            <ValidationMessage For="() => _application.InternetUnderstanding" />
+                        </div>
+
+                        <div class="form-group" style="margin-bottom: 1.5rem;">
+                            <label>How much do you enjoy trying new software and finding issues?</label>
+                            <div class="star-rating">
+                                @for (int i = 1; i <= 5; i++)
+                                {
+                                    var rating = i;
+                                    <span class="star-rating-star @(rating <= (_testingHover > 0 ? _testingHover : (_application.EnjoysTesting ?? 0)) ? "star-filled" : "")"
+                                          @onclick="() => _application.EnjoysTesting = rating"
+                                          @onmouseover="() => _testingHover = rating"
+                                          @onmouseout="() => _testingHover = 0">@(rating <= (_testingHover > 0 ? _testingHover : (_application.EnjoysTesting ?? 0)) ? "\u2605" : "\u2606")</span>
+                                }
+                            </div>
+                            <div class="rating-labels">
+                                <span>Not really</span>
+                                <span>Love it</span>
+                            </div>
+                            <ValidationMessage For="() => _application.EnjoysTesting" />
+                        </div>
+
                         <div class="form-group">
-                            <InputTextArea id="skills" @bind-Value="_application.Skills" class="form-input form-textarea"
-                                           placeholder="e.g. C#/.NET 5 years, Blazor, PostgreSQL, Docker, contributed to..." rows="5" />
+                            <label for="additionalNotes">Anything else you'd like us to know? (optional)</label>
+                            <InputTextArea id="additionalNotes" @bind-Value="_application.AdditionalNotes" class="form-input form-textarea"
+                                           placeholder="Previous testing experience, specific interests, etc." rows="3" />
                         </div>
                     </div>
                 }
-
-                <!-- Motivation -->
+                else
+                {
                     <div class="dev-section">
-                    <h2 class="dev-section-title">Why SilverLabs?</h2>
-                    <p class="dev-section-desc">What draws you to privacy-first development? What do you hope to contribute?</p>
+                        <h2 class="dev-section-title">Your Skills</h2>
+                        <p class="dev-section-desc">Select your experience level and the technologies you work with.</p>
+
+                        <div class="form-group" style="margin-bottom: 1.5rem;">
+                            <label>Experience Level</label>
+                            <div class="experience-selector">
+                                @foreach (var range in SkillCatalog.ExperienceRanges)
+                                {
+                                    <button type="button"
+                                            class="exp-btn @(_application.ExperienceRange == range ? "exp-active" : "")"
+                                            @onclick="() => _application.ExperienceRange = range">@range</button>
+                                }
+                            </div>
+                            <ValidationMessage For="() => _application.ExperienceRange" />
+                        </div>
+
+                        <div class="form-group" style="margin-bottom: 1.5rem;">
+                            <label>Technologies (select all that apply)</label>
+                            @foreach (var category in SkillCatalog.SkillCategories)
+                            {
+                                <div class="skill-category-label">@category.Key</div>
+                                <div class="skill-bubbles">
+                                    @foreach (var skill in category.Value)
+                                    {
+                                        <button type="button"
+                                                class="skill-bubble @(_application.SelectedSkills.Contains(skill) ? "skill-active" : "")"
+                                                @onclick="() => ToggleSkill(skill)">@skill</button>
+                                    }
+                                </div>
+                            }
+                            <ValidationMessage For="() => _application.SelectedSkills" />
+                        </div>
+
                         <div class="form-group">
-                        <InputTextArea id="motivation" @bind-Value="_application.Motivation" class="form-input form-textarea"
-                                       placeholder="Tell us what motivates you..." rows="5" />
-                        <ValidationMessage For="() => _application.Motivation" />
+                            <label for="additionalNotes">Anything not listed above? (optional)</label>
+                            <InputTextArea id="additionalNotes" @bind-Value="_application.AdditionalNotes" class="form-input form-textarea"
+                                           placeholder="Other skills, open-source contributions, areas of interest..." rows="3" />
                         </div>
                     </div>
+                }
 
                 <!-- What You Get -->
                 <div class="dev-section dev-perks">
@@ -172,7 +297,7 @@
                     {
                         <div class="dev-error">@_errorMessage</div>
                     }
-                    <button type="submit" class="dev-btn dev-btn-primary" disabled="@_submitting">
+                    <button type="submit" class="dev-btn dev-btn-primary" disabled="@IsSubmitDisabled">
                         @if (_submitting)
                         {
                             <span class="btn-spinner"></span>
@@ -197,9 +322,73 @@
     private bool _submitted;
     private string? _resultMessage;
     private string? _errorMessage;
+    private int _internetHover;
+    private int _testingHover;
+
+    private UsernameCheckState _usernameCheckState = UsernameCheckState.None;
+    private string? _usernameFormatError;
+    private string? _lastCheckedUsername;
 
     private readonly string[] _availablePlatforms = { "Windows", "macOS", "Linux", "Android", "iOS", "Other" };
 
+    private static readonly List<(string Id, string Label)> _timezones = new()
+    {
+        ("Pacific/Midway",       "(UTC-11:00) Midway Island"),
+        ("Pacific/Honolulu",     "(UTC-10:00) Hawaii"),
+        ("America/Anchorage",    "(UTC-09:00) Alaska"),
+        ("America/Los_Angeles",  "(UTC-08:00) Pacific Time (US & Canada)"),
+        ("America/Denver",       "(UTC-07:00) Mountain Time (US & Canada)"),
+        ("America/Chicago",      "(UTC-06:00) Central Time (US & Canada)"),
+        ("America/New_York",     "(UTC-05:00) Eastern Time (US & Canada)"),
+        ("America/Caracas",      "(UTC-04:00) Venezuela"),
+        ("America/Halifax",      "(UTC-04:00) Atlantic Time (Canada)"),
+        ("America/Sao_Paulo",    "(UTC-03:00) Brazil"),
+        ("Atlantic/South_Georgia","(UTC-02:00) Mid-Atlantic"),
+        ("Atlantic/Azores",      "(UTC-01:00) Azores"),
+        ("Europe/London",        "(UTC+00:00) London, Dublin, Lisbon"),
+        ("Europe/Berlin",        "(UTC+01:00) Berlin, Paris, Amsterdam"),
+        ("Europe/Bucharest",     "(UTC+02:00) Bucharest, Helsinki, Athens"),
+        ("Europe/Moscow",        "(UTC+03:00) Moscow, Istanbul"),
+        ("Asia/Dubai",           "(UTC+04:00) Dubai, Baku"),
+        ("Asia/Karachi",         "(UTC+05:00) Karachi, Tashkent"),
+        ("Asia/Kolkata",         "(UTC+05:30) Mumbai, New Delhi"),
+        ("Asia/Dhaka",           "(UTC+06:00) Dhaka, Almaty"),
+        ("Asia/Bangkok",         "(UTC+07:00) Bangkok, Jakarta"),
+        ("Asia/Shanghai",        "(UTC+08:00) Beijing, Singapore, Perth"),
+        ("Asia/Tokyo",           "(UTC+09:00) Tokyo, Seoul"),
+        ("Australia/Sydney",     "(UTC+10:00) Sydney, Melbourne"),
+        ("Pacific/Noumea",       "(UTC+11:00) Solomon Islands"),
+        ("Pacific/Auckland",     "(UTC+12:00) Auckland, Fiji"),
+    };
+
+    private static readonly System.Text.RegularExpressions.Regex UsernamePattern =
+        new(@"^[a-zA-Z0-9_-]{3,30}$", System.Text.RegularExpressions.RegexOptions.Compiled);
+
+    private enum UsernameCheckState { None, Checking, Available, Taken, Error }
+
+    private bool IsSubmitDisabled =>
+        _submitting || _usernameCheckState == UsernameCheckState.Taken || _usernameCheckState == UsernameCheckState.Checking;
+
+    protected override async Task OnAfterRenderAsync(bool firstRender)
+    {
+        if (firstRender && string.IsNullOrEmpty(_application.Timezone))
+        {
+            try
+            {
+                var detectedTz = await JS.InvokeAsync<string>("eval", "Intl.DateTimeFormat().resolvedOptions().timeZone");
+                if (!string.IsNullOrEmpty(detectedTz) && _timezones.Any(tz => tz.Id == detectedTz))
+                {
+                    _application.Timezone = detectedTz;
+                    StateHasChanged();
+                }
+            }
+            catch
+            {
+                // Browser may not support Intl API — ignore
+            }
+        }
+    }
+
     private void SelectRole(ApplicationRole role)
     {
         _application.Role = role;
@@ -213,6 +402,65 @@
             _application.Platforms.Add(platform);
     }
 
+    private void ToggleSkill(string skill)
+    {
+        if (_application.SelectedSkills.Contains(skill))
+            _application.SelectedSkills.Remove(skill);
+        else
+            _application.SelectedSkills.Add(skill);
+    }
+
+    private void OnUsernameInput(ChangeEventArgs e)
+    {
+        var username = e.Value?.ToString() ?? "";
+        _application.DesiredUsername = username;
+
+        // Reset API check state while typing — we'll check on blur
+        _usernameCheckState = UsernameCheckState.None;
+        _usernameFormatError = null;
+
+        // Show inline format feedback as they type
+        if (username.Length > 0 && username.Length < 3)
+        {
+            _usernameFormatError = "Username must be at least 3 characters";
+        }
+        else if (username.Length > 30)
+        {
+            _usernameFormatError = "Username must be 30 characters or fewer";
+        }
+        else if (username.Length >= 3 && !UsernamePattern.IsMatch(username))
+        {
+            _usernameFormatError = "Only letters, numbers, hyphens and underscores allowed";
+        }
+    }
+
+    private async Task OnUsernameBlur()
+    {
+        var username = _application.DesiredUsername?.Trim() ?? "";
+
+        // Don't check if empty, invalid format, or already checked this exact username
+        if (string.IsNullOrEmpty(username) || !UsernamePattern.IsMatch(username))
+            return;
+
+        if (username == _lastCheckedUsername && _usernameCheckState != UsernameCheckState.Error)
+            return;
+
+        _usernameCheckState = UsernameCheckState.Checking;
+        StateHasChanged();
+
+        var available = await ApplicationService.CheckUsernameAsync(username);
+        _lastCheckedUsername = username;
+
+        _usernameCheckState = available switch
+        {
+            true => UsernameCheckState.Available,
+            false => UsernameCheckState.Taken,
+            null => UsernameCheckState.Error
+        };
+
+        StateHasChanged();
+    }
+
     private async Task HandleSubmit()
     {
         _errorMessage = null;
@@ -220,7 +468,7 @@
 
         try
         {
-            var (success, message) = await ApplicationService.SubmitApplicationAsync(_application);
+            var (success, message, token) = await ApplicationService.SubmitApplicationAsync(_application);
 
             if (success)
             {

BlazorApp/Endpoints/DeveloperEndpoints.cs

@@ -9,18 +9,26 @@ public static class DeveloperEndpoints
     {
         var group = app.MapGroup("/api/developers");
 
+        group.MapGet("/check-username/{username}", async (string username, DeveloperApplicationService service) =>
+        {
+            var available = await service.CheckUsernameAsync(username);
+            if (available is null)
+                return Results.Problem("Unable to verify username availability", statusCode: 503);
+            return Results.Ok(new { available = available.Value });
+        });
+
         group.MapPost("/apply", async (DeveloperApplication application, DeveloperApplicationService service) =>
         {
-            var (success, message) = await service.SubmitApplicationAsync(application);
+            var (success, message, token) = await service.SubmitApplicationAsync(application);
             return success
-                ? Results.Ok(new { message })
+                ? Results.Ok(new { message, token })
                 : Results.Problem(message, statusCode: 502);
         });
 
-        group.MapPost("/approve/{ticketId:int}", async (
-            int ticketId,
-            ApproveRequest request,
-            ProvisioningService service,
+        group.MapPost("/approve/{ticketId}", async (
+            string ticketId,
+            DeveloperTicketParsingService ticketService,
+            ProvisioningService provisioningService,
             HttpContext context,
             IConfiguration config) =>
         {
@@ -30,14 +38,151 @@ public static class DeveloperEndpoints
             if (string.IsNullOrEmpty(expectedKey) || apiKey != expectedKey)
                 return Results.Unauthorized();
 
-            var (success, message) = await service.ApproveApplicationAsync(
-                ticketId, request.Username, request.Email, request.FullName);
+            var ticket = await ticketService.FetchTicketAsync(ticketId);
+            if (ticket is null)
+                return Results.Problem("Failed to fetch ticket from SilverDESK", statusCode: 502);
 
-            return success
-                ? Results.Ok(new { message })
-                : Results.Problem(message, statusCode: 502);
+            var description = ticket.Value.GetProperty("description").GetString() ?? "";
+            var (fullName, email, desiredUsername, role) = ticketService.ParseApplicationFromDescription(description);
+
+            if (string.IsNullOrEmpty(fullName) || string.IsNullOrEmpty(email) || string.IsNullOrEmpty(desiredUsername))
+                return Results.Problem("Could not parse applicant details from ticket description", statusCode: 422);
+
+            // Generate confirmation token instead of provisioning immediately
+            var deployment = provisioningService.CreatePendingDeployment(desiredUsername, email, fullName, ticketId, role);
+
+            var siteBase = config["SiteBaseUrl"] ?? "https://silverlabs.uk";
+            var confirmUrl = $"{siteBase}/developers/confirm/{deployment.Token}";
+
+            // Send ticket reply with confirmation link
+            var giteaLine = string.Equals(role, "Developer", StringComparison.OrdinalIgnoreCase)
+                ? "\n- **Gitea**: Source code repository access"
+                : "";
+
+            var replyContent = $"""
+                Your application has been approved! To activate your accounts, please confirm your identity:
+
+                **[Click here to activate your accounts]({confirmUrl})**
+
+                You'll need to enter your SilverDESK password to complete the setup. This link expires in 48 hours.
+
+                Once confirmed, the following accounts will be created for you:
+                - **Email**: {desiredUsername}@silverlabs.uk
+                - **Mattermost**: Team chat access{giteaLine}
+                """;
+
+            var (replyOk, replyMsg) = await provisioningService.SendTicketReplyAsync(ticketId, replyContent);
+
+            return Results.Ok(new
+            {
+                success = true,
+                message = $"Confirmation link generated and sent via ticket reply. Reply status: {replyMsg}",
+                confirmUrl
+            });
+        });
+
+        // Token info endpoint for the confirmation page
+        group.MapGet("/deployment-info/{token}", (string token, ProvisioningService provisioningService) =>
+        {
+            var deployment = provisioningService.GetPendingDeployment(token);
+            if (deployment is null)
+                return Results.NotFound(new { message = "Invalid or expired confirmation link" });
+
+            return Results.Ok(new
+            {
+                username = deployment.Username,
+                email = deployment.Email,
+                fullName = deployment.FullName,
+                expiresAt = deployment.ExpiresAt
+            });
+        });
+
+        // Confirm deployment with password
+        group.MapPost("/confirm-deployment", async (
+            ConfirmDeploymentRequest request,
+            ProvisioningService provisioningService) =>
+        {
+            var deployment = provisioningService.GetPendingDeployment(request.Token);
+            if (deployment is null)
+                return Results.NotFound(new { message = "Invalid or expired confirmation link" });
+
+            // Validate credentials against SilverDESK
+            var authenticated = await provisioningService.ValidateSilverDeskCredentialsAsync(
+                deployment.Username, request.Password);
+
+            if (!authenticated)
+                return Results.Json(new { message = "Invalid password. Please enter your SilverDESK password." }, statusCode: 401);
+
+            // Provision all services with the user's password
+            var (success, message) = await provisioningService.ProvisionWithPasswordAsync(
+                deployment.TicketId, deployment.Username, deployment.Email, deployment.FullName, request.Password, deployment.Role);
+
+            var isDeveloper = string.Equals(deployment.Role, "Developer", StringComparison.OrdinalIgnoreCase);
+            var giteaSuccessSection = isDeveloper
+                ? $"\n\n**Gitea** (Source Code): [git.silverlabs.uk](https://git.silverlabs.uk)"
+                : "";
+            var giteaFailSection = isDeveloper
+                ? $"\n- **Gitea**: [git.silverlabs.uk](https://git.silverlabs.uk)"
+                : "";
+
+            // Send follow-up ticket reply with results
+            var resultContent = success
+                ? $"""
+                    Your accounts have been successfully provisioned! Here's how to access your services:
+
+                    **Email**: {deployment.Username}@silverlabs.uk
+                    - Webmail: [mail.silverlined.uk](https://mail.silverlined.uk)
+                    - IMAP: `mail.silverlined.uk:993` (SSL)
+                    - SMTP: `mail.silverlined.uk:465` (SSL)
+
+                    **Mattermost** (Team Chat): [ops.silverlined.uk](https://ops.silverlined.uk){giteaSuccessSection}
+
+                    **SilverDESK** (Support & Tickets): [silverdesk.silverlabs.uk](https://silverdesk.silverlabs.uk)
+
+                    All services use the same password you entered during activation.
+
+                    ---
+                    *Provisioning status: {message}*
+                    """
+                : $"""
+                    Account provisioning completed with some issues:
+
+                    {message}
+
+                    Some services may not be available yet. Please contact an administrator for assistance.
+
+                    Once resolved, your services will be:
+                    - **Email**: {deployment.Username}@silverlabs.uk — [mail.silverlined.uk](https://mail.silverlined.uk)
+                    - **Mattermost**: [ops.silverlined.uk](https://ops.silverlined.uk){giteaFailSection}
+                    """;
+
+            await provisioningService.SendTicketReplyAsync(deployment.TicketId, resultContent, "close");
+
+            // Remove the used token
+            provisioningService.RemovePendingDeployment(request.Token);
+
+            return Results.Ok(new { success, message });
+        });
+
+        // Password sync endpoint (called by SilverDESK on password reset)
+        group.MapPost("/sync-password", async (
+            SyncPasswordRequest request,
+            ProvisioningService provisioningService,
+            HttpContext context,
+            IConfiguration config) =>
+        {
+            var apiKey = context.Request.Headers["X-Api-Key"].FirstOrDefault();
+            var expectedKey = config["AdminApiKey"];
+
+            if (string.IsNullOrEmpty(expectedKey) || apiKey != expectedKey)
+                return Results.Unauthorized();
+
+            var (success, message) = await provisioningService.SyncPasswordAsync(request.Username, request.NewPassword);
+
+            return Results.Ok(new { success, message });
         });
     }
 }
 
-public record ApproveRequest(string Username, string Email, string FullName);
+public record ConfirmDeploymentRequest(string Token, string Password);
+public record SyncPasswordRequest(string Username, string NewPassword);

BlazorApp/Models/DeveloperApplication.cs

@@ -2,15 +2,14 @@ using System.ComponentModel.DataAnnotations;
 
 namespace SilverLabs.Website.Models;
 
-public class DeveloperApplication
+public class DeveloperApplication : IValidatableObject
 {
     [Required(ErrorMessage = "Full name is required")]
     [StringLength(100, MinimumLength = 2)]
     public string FullName { get; set; } = string.Empty;
 
-    [Required(ErrorMessage = "Email is required")]
     [EmailAddress(ErrorMessage = "Invalid email address")]
-    public string Email { get; set; } = string.Empty;
+    public string? Email { get; set; }
 
     [Required(ErrorMessage = "Username is required")]
     [RegularExpression(@"^[a-zA-Z0-9_-]{3,30}$", ErrorMessage = "Username must be 3-30 characters, letters, numbers, hyphens and underscores only")]
@@ -26,11 +25,44 @@ public class DeveloperApplication
     [MinLength(1, ErrorMessage = "Please select at least one platform")]
     public List<string> Platforms { get; set; } = new();
 
-    public string? Skills { get; set; }
+    [Required(ErrorMessage = "Password is required")]
+    [StringLength(100, MinimumLength = 8, ErrorMessage = "Password must be at least 8 characters")]
+    public string Password { get; set; } = string.Empty;
 
-    [Required(ErrorMessage = "Please tell us why you want to join")]
-    [StringLength(2000, MinimumLength = 20, ErrorMessage = "Motivation must be between 20 and 2000 characters")]
-    public string Motivation { get; set; } = string.Empty;
+    [Required(ErrorMessage = "Please confirm your password")]
+    [Compare("Password", ErrorMessage = "Passwords do not match")]
+    public string ConfirmPassword { get; set; } = string.Empty;
+
+    // Tester-specific
+    public int? InternetUnderstanding { get; set; }
+    public int? EnjoysTesting { get; set; }
+
+    // Developer-specific
+    public string? ExperienceRange { get; set; }
+    public List<string> SelectedSkills { get; set; } = new();
+
+    // Shared optional
+    public string? AdditionalNotes { get; set; }
+
+    public IEnumerable<ValidationResult> Validate(ValidationContext validationContext)
+    {
+        if (Role == ApplicationRole.Tester)
+        {
+            if (!InternetUnderstanding.HasValue || InternetUnderstanding < 1 || InternetUnderstanding > 5)
+                yield return new ValidationResult("Please rate your internet understanding", new[] { nameof(InternetUnderstanding) });
+
+            if (!EnjoysTesting.HasValue || EnjoysTesting < 1 || EnjoysTesting > 5)
+                yield return new ValidationResult("Please rate your enthusiasm for testing", new[] { nameof(EnjoysTesting) });
+        }
+        else if (Role == ApplicationRole.Developer)
+        {
+            if (string.IsNullOrWhiteSpace(ExperienceRange))
+                yield return new ValidationResult("Please select your experience level", new[] { nameof(ExperienceRange) });
+
+            if (SelectedSkills.Count == 0)
+                yield return new ValidationResult("Please select at least one skill", new[] { nameof(SelectedSkills) });
+        }
+    }
 }
 
 public enum ApplicationRole

BlazorApp/Models/SkillCatalog.cs

@@ -0,0 +1,37 @@
+namespace SilverLabs.Website.Models;
+
+public static class SkillCatalog
+{
+    public static readonly string[] ExperienceRanges =
+    {
+        "< 1 year",
+        "1-3 years",
+        "3-5 years",
+        "5-10 years",
+        "10+ years"
+    };
+
+    public static readonly Dictionary<string, string[]> SkillCategories = new()
+    {
+        ["Languages"] = new[]
+        {
+            "C#", "Python", "JavaScript", "TypeScript", "Go", "Rust",
+            "Java", "C/C++", "PHP", "Ruby", "Swift", "Kotlin"
+        },
+        ["Frameworks"] = new[]
+        {
+            ".NET/Blazor", "React", "Angular", "Vue", "Django",
+            "Node.js", "Next.js", "Svelte", "Spring Boot", "Flask"
+        },
+        ["Infrastructure"] = new[]
+        {
+            "Docker", "Kubernetes", "Linux", "Nginx", "Terraform",
+            "CI/CD", "AWS", "Azure", "Proxmox"
+        },
+        ["Databases"] = new[]
+        {
+            "PostgreSQL", "MySQL", "SQLite", "MongoDB", "Redis",
+            "SQL Server", "Elasticsearch"
+        }
+    };
+}

BlazorApp/Program.cs

@@ -17,6 +17,15 @@ builder.Services.AddHttpClient<DeveloperApplicationService>(client =>
         client.DefaultRequestHeaders.Add("X-API-Key", apiKey);
 });
 
+// HttpClient for DeveloperTicketParsingService (fetches tickets from SilverDESK)
+builder.Services.AddHttpClient<DeveloperTicketParsingService>(client =>
+{
+    client.BaseAddress = new Uri(builder.Configuration["SilverDesk:BaseUrl"] ?? "https://silverdesk.silverlabs.uk");
+    var apiKey = builder.Configuration["SilverDesk:ApiKey"];
+    if (!string.IsNullOrEmpty(apiKey))
+        client.DefaultRequestHeaders.Add("X-API-Key", apiKey);
+});
+
 // Named HttpClients for provisioning
 builder.Services.AddHttpClient("SilverDesk", client =>
 {
@@ -42,6 +51,14 @@ builder.Services.AddHttpClient("Mailcow", client =>
         client.DefaultRequestHeaders.Add("X-API-Key", apiKey);
 });
 
+builder.Services.AddHttpClient("Gitea", client =>
+{
+    client.BaseAddress = new Uri(builder.Configuration["Gitea:BaseUrl"] ?? "https://git.silverlabs.uk");
+    var token = builder.Configuration["Gitea:ApiToken"];
+    if (!string.IsNullOrEmpty(token))
+        client.DefaultRequestHeaders.Add("Authorization", $"token {token}");
+});
+
 builder.Services.AddScoped<ProvisioningService>();
 
 var app = builder.Build();

BlazorApp/Services/DeveloperApplicationService.cs

@@ -1,3 +1,5 @@
+using System.Net.Http.Headers;
+using System.Net.Http.Json;
 using System.Text;
 using System.Text.Json;
 using SilverLabs.Website.Models;
@@ -15,13 +17,68 @@ public class DeveloperApplicationService
         _logger = logger;
     }
 
-    public async Task<(bool Success, string Message)> SubmitApplicationAsync(DeveloperApplication application)
+    /// <summary>
+    /// Checks username availability. Returns: true = available, false = taken, null = error/unknown.
+    /// </summary>
+    public async Task<bool?> CheckUsernameAsync(string username)
     {
         try
         {
-            var ticketBody = FormatTicketBody(application);
+            var response = await _httpClient.GetAsync($"/api/auth/check-username/{Uri.EscapeDataString(username)}");
+            if (!response.IsSuccessStatusCode)
+            {
+                _logger.LogWarning("Username check returned {StatusCode} for {Username}", response.StatusCode, username);
+                return null;
+            }
 
-            var payload = new
+            var result = await response.Content.ReadFromJsonAsync<JsonElement>();
+            if (result.TryGetProperty("available", out var available))
+                return available.GetBoolean();
+
+            return null;
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Error checking username availability for {Username}", username);
+            return null;
+        }
+    }
+
+    public async Task<(bool Success, string Message, string? Token)> SubmitApplicationAsync(DeveloperApplication application)
+    {
+        try
+        {
+            // Use silverlabs.uk address when no personal email provided
+            var effectiveEmail = string.IsNullOrWhiteSpace(application.Email)
+                ? $"{application.DesiredUsername}@silverlabs.uk"
+                : application.Email.Trim();
+
+            // 1. Register user on SilverDESK
+            var registerPayload = new
+            {
+                username = application.DesiredUsername,
+                email = effectiveEmail,
+                password = application.Password,
+                fullName = application.FullName
+            };
+
+            var registerResponse = await _httpClient.PostAsJsonAsync("/api/auth/register", registerPayload);
+
+            if (!registerResponse.IsSuccessStatusCode)
+            {
+                var errorBody = await registerResponse.Content.ReadAsStringAsync();
+                _logger.LogError("SilverDESK registration failed: {StatusCode} - {Body}", registerResponse.StatusCode, errorBody);
+
+                var friendlyMessage = ParseRegistrationError(errorBody);
+                return (false, friendlyMessage, null);
+            }
+
+            var authResult = await registerResponse.Content.ReadFromJsonAsync<JsonElement>();
+            var token = authResult.GetProperty("token").GetString();
+
+            // 2. Create ticket using the user's own JWT
+            var ticketBody = FormatTicketBody(application);
+            var ticketPayload = new
             {
                 Subject = $"[Developer Program] {application.Role} Application - {application.FullName}",
                 Description = ticketBody,
@@ -29,51 +86,199 @@ public class DeveloperApplicationService
                 Category = "Developer Program"
             };
 
-            var json = JsonSerializer.Serialize(payload);
-            var content = new StringContent(json, Encoding.UTF8, "application/json");
+            // Use a fresh HttpClient without the X-API-Key default header so that
+            // SilverDESK's MultiAuth policy routes to Bearer/JWT auth (the new user's token)
+            // instead of ApiKey auth (which resolves to the MCP system user).
+            using var userClient = new HttpClient { BaseAddress = _httpClient.BaseAddress };
+            var ticketRequest = new HttpRequestMessage(HttpMethod.Post, "/api/tickets");
+            ticketRequest.Headers.Authorization = new AuthenticationHeaderValue("Bearer", token);
+            ticketRequest.Content = JsonContent.Create(ticketPayload);
 
-            var response = await _httpClient.PostAsync("/api/tickets", content);
+            var ticketResponse = await userClient.SendAsync(ticketRequest);
 
-            if (response.IsSuccessStatusCode)
+            if (!ticketResponse.IsSuccessStatusCode)
             {
-                _logger.LogInformation("Developer application submitted for {Email} as {Role}", application.Email, application.Role);
-                return (true, "Application submitted successfully! We'll review it and get back to you soon.");
+                var errorBody = await ticketResponse.Content.ReadAsStringAsync();
+                _logger.LogError("Failed to create ticket: {StatusCode} - {Body}", ticketResponse.StatusCode, errorBody);
+                // User was created but ticket failed — still return success with a note
+                return (true, "Your account has been created, but we had trouble submitting your application ticket. Please log in to SilverDESK and create a support ticket.", token);
             }
 
-            var errorBody = await response.Content.ReadAsStringAsync();
-            _logger.LogError("Failed to create ticket: {StatusCode} - {Body}", response.StatusCode, errorBody);
-            return (false, "Something went wrong submitting your application. Please try again later.");
+            // 3. Create DeveloperApplication record linking user + ticket
+            try
+            {
+                var userId = authResult.GetProperty("user").GetProperty("id").GetString();
+                var ticketResult = await ticketResponse.Content.ReadFromJsonAsync<JsonElement>();
+                var ticketId = ticketResult.GetProperty("id").GetString();
+
+                var applicationPayload = new
+                {
+                    userId,
+                    ticketId,
+                    fullName = application.FullName,
+                    email = effectiveEmail,
+                    desiredUsername = application.DesiredUsername,
+                    timezone = application.Timezone,
+                    appliedRole = application.Role.ToString(),
+                    platforms = application.Platforms,
+                    skills = SerializeAssessment(application),
+                    motivation = GenerateMotivationSummary(application),
+                    status = 0, // Pending
+                    silverDeskProvisioned = true
+                };
+
+                var appResponse = await _httpClient.PostAsJsonAsync("/api/developer-program/applications", applicationPayload);
+
+                if (appResponse.IsSuccessStatusCode)
+                {
+                    _logger.LogInformation("DeveloperApplication record created for {Email}", effectiveEmail);
+                }
+                else
+                {
+                    var appError = await appResponse.Content.ReadAsStringAsync();
+                    _logger.LogWarning("Failed to create DeveloperApplication record for {Email}: {StatusCode} - {Body}",
+                        effectiveEmail, appResponse.StatusCode, appError);
+                }
             }
             catch (Exception ex)
             {
-            _logger.LogError(ex, "Error submitting developer application for {Email}", application.Email);
-            return (false, "Unable to connect to the application service. Please try again later.");
+                _logger.LogWarning(ex, "Failed to create DeveloperApplication record for {Email} — user and ticket were created successfully",
+                    effectiveEmail);
             }
+
+            _logger.LogInformation("Developer application submitted for {Email} as {Role} — user registered and ticket created",
+                effectiveEmail, application.Role);
+
+            return (true, "Application submitted successfully! Your SilverDESK account has been created.", token);
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Error submitting developer application for {Username}", application.DesiredUsername);
+            return (false, "Unable to connect to the application service. Please try again later.", null);
+        }
+    }
+
+    /// <summary>
+    /// Serializes structured assessment data as JSON for the Skills column.
+    /// </summary>
+    internal static string SerializeAssessment(DeveloperApplication app)
+    {
+        object data;
+
+        if (app.Role == ApplicationRole.Tester)
+        {
+            data = new
+            {
+                type = "tester",
+                internetUnderstanding = app.InternetUnderstanding ?? 0,
+                enjoysTesting = app.EnjoysTesting ?? 0,
+                additionalNotes = app.AdditionalNotes ?? ""
+            };
+        }
+        else
+        {
+            data = new
+            {
+                type = "developer",
+                experienceRange = app.ExperienceRange ?? "",
+                selectedSkills = app.SelectedSkills,
+                additionalNotes = app.AdditionalNotes ?? ""
+            };
+        }
+
+        return JsonSerializer.Serialize(data, new JsonSerializerOptions
+        {
+            PropertyNamingPolicy = JsonNamingPolicy.CamelCase
+        });
+    }
+
+    /// <summary>
+    /// Generates a human-readable summary for the Motivation field (backward compatibility).
+    /// </summary>
+    internal static string GenerateMotivationSummary(DeveloperApplication app)
+    {
+        if (app.Role == ApplicationRole.Tester)
+        {
+            var summary = $"Internet understanding: {app.InternetUnderstanding}/5, Testing enthusiasm: {app.EnjoysTesting}/5";
+            if (!string.IsNullOrWhiteSpace(app.AdditionalNotes))
+                summary += $". Notes: {app.AdditionalNotes.Trim()}";
+            return summary;
+        }
+        else
+        {
+            var skills = app.SelectedSkills.Count > 0
+                ? string.Join(", ", app.SelectedSkills)
+                : "None selected";
+            var summary = $"{app.ExperienceRange} experience. Skills: {skills}";
+            if (!string.IsNullOrWhiteSpace(app.AdditionalNotes))
+                summary += $". Notes: {app.AdditionalNotes.Trim()}";
+            return summary;
+        }
+    }
+
+    private static string ParseRegistrationError(string errorBody)
+    {
+        try
+        {
+            var error = JsonSerializer.Deserialize<JsonElement>(errorBody);
+            if (error.TryGetProperty("message", out var message))
+            {
+                var msg = message.GetString() ?? "";
+                if (msg.Contains("Username already exists", StringComparison.OrdinalIgnoreCase))
+                    return "That username is already taken. Please choose a different one.";
+                if (msg.Contains("Email already exists", StringComparison.OrdinalIgnoreCase))
+                    return "An account with that email already exists.";
+                if (msg.Contains("Password", StringComparison.OrdinalIgnoreCase))
+                    return msg;
+                return msg;
+            }
+        }
+        catch { }
+
+        return "Something went wrong creating your account. Please try again later.";
     }
 
     private static string FormatTicketBody(DeveloperApplication app)
     {
+        var effectiveEmail = string.IsNullOrWhiteSpace(app.Email)
+            ? $"{app.DesiredUsername}@silverlabs.uk"
+            : app.Email.Trim();
+
         var sb = new StringBuilder();
         sb.AppendLine("## Developer Program Application");
         sb.AppendLine();
         sb.AppendLine($"**Role:** {app.Role}");
         sb.AppendLine($"**Full Name:** {app.FullName}");
-        sb.AppendLine($"**Email:** {app.Email}");
+        sb.AppendLine($"**Email:** {effectiveEmail}");
         sb.AppendLine($"**Desired Username:** {app.DesiredUsername}");
         sb.AppendLine($"**Timezone:** {app.Timezone}");
         sb.AppendLine();
         sb.AppendLine($"**Platforms:** {string.Join(", ", app.Platforms)}");
         sb.AppendLine();
 
-        if (app.Role == ApplicationRole.Developer && !string.IsNullOrWhiteSpace(app.Skills))
+        if (app.Role == ApplicationRole.Tester)
         {
-            sb.AppendLine("**Skills & Experience:**");
-            sb.AppendLine(app.Skills);
+            sb.AppendLine("### Assessment");
+            sb.AppendLine($"- Internet understanding: {"*".PadLeft(app.InternetUnderstanding ?? 0, '*')}{new string('-', 5 - (app.InternetUnderstanding ?? 0))} ({app.InternetUnderstanding}/5)");
+            sb.AppendLine($"- Testing enthusiasm: {"*".PadLeft(app.EnjoysTesting ?? 0, '*')}{new string('-', 5 - (app.EnjoysTesting ?? 0))} ({app.EnjoysTesting}/5)");
+        }
+        else
+        {
+            sb.AppendLine("### Skills & Experience");
+            sb.AppendLine($"**Experience:** {app.ExperienceRange}");
             sb.AppendLine();
+            if (app.SelectedSkills.Count > 0)
+            {
+                sb.AppendLine($"**Technologies:** {string.Join(", ", app.SelectedSkills)}");
+            }
         }
 
-        sb.AppendLine("**Motivation:**");
-        sb.AppendLine(app.Motivation);
+        if (!string.IsNullOrWhiteSpace(app.AdditionalNotes))
+        {
+            sb.AppendLine();
+            sb.AppendLine("### Additional Notes");
+            sb.AppendLine(app.AdditionalNotes.Trim());
+        }
 
         return sb.ToString();
     }

BlazorApp/Services/DeveloperTicketParsingService.cs

@@ -0,0 +1,53 @@
+using System.Text.Json;
+using System.Text.RegularExpressions;
+
+namespace SilverLabs.Website.Services;
+
+public class DeveloperTicketParsingService
+{
+    private readonly HttpClient _httpClient;
+    private readonly ILogger<DeveloperTicketParsingService> _logger;
+
+    public DeveloperTicketParsingService(HttpClient httpClient, ILogger<DeveloperTicketParsingService> logger)
+    {
+        _httpClient = httpClient;
+        _logger = logger;
+    }
+
+    public async Task<JsonElement?> FetchTicketAsync(string ticketId)
+    {
+        try
+        {
+            var response = await _httpClient.GetAsync($"/api/tickets/{ticketId}");
+            if (!response.IsSuccessStatusCode)
+            {
+                _logger.LogError("Failed to fetch ticket {TicketId}: {Status}", ticketId, response.StatusCode);
+                return null;
+            }
+
+            var json = await response.Content.ReadAsStringAsync();
+            return JsonSerializer.Deserialize<JsonElement>(json);
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Error fetching ticket {TicketId}", ticketId);
+            return null;
+        }
+    }
+
+    public (string? FullName, string? Email, string? DesiredUsername, string? Role) ParseApplicationFromDescription(string description)
+    {
+        var fullName = ExtractField(description, @"\*\*Full Name:\*\*\s*(.+)");
+        var email = ExtractField(description, @"\*\*Email:\*\*\s*(.+)");
+        var desiredUsername = ExtractField(description, @"\*\*Desired Username:\*\*\s*(.+)");
+        var role = ExtractField(description, @"\*\*Role:\*\*\s*(.+)");
+
+        return (fullName, email, desiredUsername, role);
+    }
+
+    private static string? ExtractField(string text, string pattern)
+    {
+        var match = Regex.Match(text, pattern);
+        return match.Success ? match.Groups[1].Value.Trim() : null;
+    }
+}

BlazorApp/Services/ProvisioningService.cs

@@ -1,58 +1,293 @@
+using System.Collections.Concurrent;
+using System.Net.Http.Json;
+using System.Security.Cryptography;
 using System.Text;
 using System.Text.Json;
 
 namespace SilverLabs.Website.Services;
 
+public record PendingDeployment(
+    string Token,
+    string Username,
+    string Email,
+    string FullName,
+    string TicketId,
+    string? Role,
+    DateTime CreatedAt,
+    DateTime ExpiresAt);
+
 public class ProvisioningService
 {
     private readonly IHttpClientFactory _httpClientFactory;
     private readonly ILogger<ProvisioningService> _logger;
+    private readonly IConfiguration _configuration;
 
-    public ProvisioningService(IHttpClientFactory httpClientFactory, ILogger<ProvisioningService> logger)
+    private static readonly ConcurrentDictionary<string, PendingDeployment> _pendingDeployments = new();
+
+    public ProvisioningService(
+        IHttpClientFactory httpClientFactory,
+        ILogger<ProvisioningService> logger,
+        IConfiguration configuration)
     {
         _httpClientFactory = httpClientFactory;
         _logger = logger;
+        _configuration = configuration;
     }
 
-    public async Task<(bool Success, string Message)> ApproveApplicationAsync(
-        int ticketId, string username, string email, string fullName)
+    // --- Token management ---
+
+    public PendingDeployment CreatePendingDeployment(string username, string email, string fullName, string ticketId, string? role = null)
+    {
+        CleanupExpiredTokens();
+
+        var token = Convert.ToBase64String(RandomNumberGenerator.GetBytes(32))
+            .Replace("+", "-").Replace("/", "_").TrimEnd('=');
+
+        var deployment = new PendingDeployment(
+            token, username, email, fullName, ticketId, role,
+            DateTime.UtcNow, DateTime.UtcNow.AddHours(48));
+
+        _pendingDeployments[token] = deployment;
+        _logger.LogInformation("Created pending deployment for {Username} (ticket {TicketId}), token expires {ExpiresAt}",
+            username, ticketId, deployment.ExpiresAt);
+
+        return deployment;
+    }
+
+    public PendingDeployment? GetPendingDeployment(string token)
+    {
+        CleanupExpiredTokens();
+
+        if (_pendingDeployments.TryGetValue(token, out var deployment))
+        {
+            if (deployment.ExpiresAt > DateTime.UtcNow)
+                return deployment;
+
+            _pendingDeployments.TryRemove(token, out _);
+        }
+
+        return null;
+    }
+
+    public void RemovePendingDeployment(string token)
+    {
+        _pendingDeployments.TryRemove(token, out _);
+    }
+
+    private void CleanupExpiredTokens()
+    {
+        var expired = _pendingDeployments
+            .Where(kvp => kvp.Value.ExpiresAt <= DateTime.UtcNow)
+            .Select(kvp => kvp.Key)
+            .ToList();
+
+        foreach (var key in expired)
+            _pendingDeployments.TryRemove(key, out _);
+    }
+
+    // --- Authentication ---
+
+    public async Task<bool> ValidateSilverDeskCredentialsAsync(string username, string password)
+    {
+        try
+        {
+            var client = _httpClientFactory.CreateClient("SilverDesk");
+            var payload = new { username, password };
+            var response = await client.PostAsJsonAsync("/api/auth/login", payload);
+
+            if (response.IsSuccessStatusCode)
+            {
+                _logger.LogInformation("SilverDESK credential validation succeeded for {Username}", username);
+                return true;
+            }
+
+            _logger.LogWarning("SilverDESK credential validation failed for {Username}: {Status}", username, response.StatusCode);
+            return false;
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Error validating SilverDESK credentials for {Username}", username);
+            return false;
+        }
+    }
+
+    // --- Full provisioning with password ---
+
+    public async Task<(bool Success, string Message)> ProvisionWithPasswordAsync(
+        string ticketId, string username, string email, string fullName, string password, string? role = null)
     {
         var results = new List<string>();
         var allSuccess = true;
 
-        // 1. Create SilverDESK user
-        var (deskOk, deskMsg) = await CreateSilverDeskUserAsync(username, email, fullName);
-        results.Add($"SilverDESK: {deskMsg}");
-        if (!deskOk) allSuccess = false;
-
-        // 2. Create Mattermost user
-        var (mmOk, mmMsg) = await CreateMattermostUserAsync(username, email, fullName);
+        // 1. Create Mattermost user
+        var (mmOk, mmMsg) = await CreateMattermostUserAsync(username, email, fullName, password);
         results.Add($"Mattermost: {mmMsg}");
         if (!mmOk) allSuccess = false;
 
-        // 3. Create Mailcow mailbox
-        var (mailOk, mailMsg) = await CreateMailcowMailboxAsync(username, fullName);
+        // 1b. Add to SilverLABS team (only if user was created)
+        if (mmOk)
+        {
+            var (teamOk, teamMsg) = await AddMattermostUserToTeamAsync(username);
+            results.Add($"Mattermost Team: {teamMsg}");
+            if (!teamOk) allSuccess = false;
+        }
+
+        // 2. Create Mailcow mailbox
+        var (mailOk, mailMsg) = await CreateMailcowMailboxAsync(username, fullName, password);
         results.Add($"Mailcow: {mailMsg}");
         if (!mailOk) allSuccess = false;
 
-        // 4. Update SilverDESK ticket
-        if (allSuccess)
+        // 3. Create Gitea user (Developers only)
+        var giteaOk = false;
+        if (string.Equals(role, "Developer", StringComparison.OrdinalIgnoreCase))
         {
-            await UpdateTicketStatusAsync(ticketId, "approved", string.Join("\n", results));
+            var (gOk, giteaMsg) = await CreateGiteaUserAsync(username, email, fullName, password);
+            giteaOk = gOk;
+            results.Add($"Gitea: {giteaMsg}");
+            if (!giteaOk) allSuccess = false;
+        }
+        else
+        {
+            results.Add("Gitea: Skipped (not required for Tester role)");
         }
 
+        // 4. Update the DeveloperApplication record in SilverDESK
+        var (updateOk, updateMsg) = await UpdateApplicationStatusAsync(ticketId, mmOk, mailOk, giteaOk);
+        results.Add($"Application record: {updateMsg}");
+        if (!updateOk) allSuccess = false;
+
         var summary = string.Join("; ", results);
-        _logger.LogInformation("Provisioning for {Username}: {Summary}", username, summary);
+        _logger.LogInformation("Provisioning for {Username} (ticket {TicketId}): {Summary}", username, ticketId, summary);
 
         return (allSuccess, summary);
     }
 
+    // --- Ticket replies ---
+
+    public async Task<(bool Success, string Message)> SendTicketReplyAsync(string ticketId, string content, string action = "waitingcustomer")
+    {
+        try
+        {
+            var client = _httpClientFactory.CreateClient("SilverDesk");
+            var payload = new { content, action };
+            var response = await client.PostAsJsonAsync($"/api/tickets/{ticketId}/reply", payload);
+
+            if (response.IsSuccessStatusCode)
+            {
+                _logger.LogInformation("Sent ticket reply to {TicketId} with action {Action}", ticketId, action);
+                return (true, "Reply sent");
+            }
+
+            var body = await response.Content.ReadAsStringAsync();
+            _logger.LogWarning("Failed to send ticket reply to {TicketId}: {Status} {Body}", ticketId, response.StatusCode, body);
+            return (false, $"Failed ({response.StatusCode})");
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Error sending ticket reply to {TicketId}", ticketId);
+            return (false, $"Error: {ex.Message}");
+        }
+    }
+
+    // --- Password sync ---
+
+    public async Task<(bool Success, string Message)> SyncPasswordAsync(string username, string newPassword)
+    {
+        // Normalize username to lowercase - Mattermost and Gitea store usernames as lowercase
+        // and their API lookups are case-sensitive
+        var normalizedUsername = username.ToLowerInvariant();
+        var results = new List<string>();
+        var allSuccess = true;
+
+        // 1. Mattermost - need to look up user ID first
+        var (mmOk, mmMsg) = await UpdateMattermostPasswordAsync(normalizedUsername, newPassword);
+        results.Add($"Mattermost: {mmMsg}");
+        if (!mmOk) allSuccess = false;
+
+        // 2. Mailcow
+        var (mailOk, mailMsg) = await UpdateMailcowPasswordAsync(normalizedUsername, newPassword);
+        results.Add($"Mailcow: {mailMsg}");
+        if (!mailOk) allSuccess = false;
+
+        // 3. Gitea
+        var (giteaOk, giteaMsg) = await UpdateGiteaPasswordAsync(normalizedUsername, newPassword);
+        results.Add($"Gitea: {giteaMsg}");
+        if (!giteaOk) allSuccess = false;
+
+        var summary = string.Join("; ", results);
+        _logger.LogInformation("Password sync for {Username} (normalized: {NormalizedUsername}): {Summary}", username, normalizedUsername, summary);
+
+        return (allSuccess, summary);
+    }
+
+    // --- Application status update ---
+
+    private async Task<(bool Success, string Message)> UpdateApplicationStatusAsync(
+        string ticketId, bool mattermostProvisioned, bool mailcowProvisioned, bool giteaProvisioned = false)
+    {
+        try
+        {
+            var client = _httpClientFactory.CreateClient("SilverDesk");
+
+            var lookupResponse = await client.GetAsync($"/api/developer-program/applications?ticketId={ticketId}");
+            if (!lookupResponse.IsSuccessStatusCode)
+            {
+                var body = await lookupResponse.Content.ReadAsStringAsync();
+                _logger.LogWarning("Failed to look up application by ticket {TicketId}: {Status} {Body}",
+                    ticketId, lookupResponse.StatusCode, body);
+                return (false, $"Lookup failed ({lookupResponse.StatusCode})");
+            }
+
+            var apps = await lookupResponse.Content.ReadFromJsonAsync<JsonElement>();
+            if (apps.GetArrayLength() == 0)
+            {
+                _logger.LogWarning("No application found for ticket {TicketId}", ticketId);
+                return (false, "No application found for ticket");
+            }
+
+            var appId = apps[0].GetProperty("id").GetString();
+
+            var updatePayload = new
+            {
+                status = 1, // ApplicationStatus.Approved
+                mattermostProvisioned,
+                mailcowProvisioned,
+                giteaProvisioned
+            };
+
+            var updateResponse = await client.PutAsJsonAsync($"/api/developer-program/applications/{appId}", updatePayload);
+            if (updateResponse.IsSuccessStatusCode)
+            {
+                _logger.LogInformation("Application {AppId} updated to Approved for ticket {TicketId}", appId, ticketId);
+                return (true, "Updated to Approved");
+            }
+
+            var updateBody = await updateResponse.Content.ReadAsStringAsync();
+            _logger.LogWarning("Failed to update application {AppId}: {Status} {Body}",
+                appId, updateResponse.StatusCode, updateBody);
+            return (false, $"Update failed ({updateResponse.StatusCode})");
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Error updating application status for ticket {TicketId}", ticketId);
+            return (false, $"Error: {ex.Message}");
+        }
+    }
+
+    // --- Service account creation ---
+
     public async Task<(bool Success, string Message)> CreateSilverDeskUserAsync(string username, string email, string fullName)
     {
         try
         {
             var client = _httpClientFactory.CreateClient("SilverDesk");
-            var payload = new { username, email, name = fullName, role = "user" };
+            var payload = new
+            {
+                username,
+                email,
+                fullName,
+                password = Guid.NewGuid().ToString("N")[..16] + "!A1"
+            };
             var json = JsonSerializer.Serialize(payload);
             var content = new StringContent(json, Encoding.UTF8, "application/json");
 
@@ -71,7 +306,8 @@ public class ProvisioningService
         }
     }
 
-    public async Task<(bool Success, string Message)> CreateMattermostUserAsync(string username, string email, string fullName)
+    private async Task<(bool Success, string Message)> CreateMattermostUserAsync(
+        string username, string email, string fullName, string password)
     {
         try
         {
@@ -83,7 +319,7 @@ public class ProvisioningService
                 username,
                 first_name = nameParts[0],
                 last_name = nameParts.Length > 1 ? nameParts[1] : "",
-                password = Guid.NewGuid().ToString("N")[..16] + "!A1" // Temporary password
+                password
             };
             var json = JsonSerializer.Serialize(payload);
             var content = new StringContent(json, Encoding.UTF8, "application/json");
@@ -103,7 +339,41 @@ public class ProvisioningService
         }
     }
 
-    public async Task<(bool Success, string Message)> CreateMailcowMailboxAsync(string username, string fullName)
+    private async Task<(bool Success, string Message)> AddMattermostUserToTeamAsync(string username)
+    {
+        try
+        {
+            var client = _httpClientFactory.CreateClient("Mattermost");
+
+            // Look up user ID by username
+            var userResponse = await client.GetAsync($"/api/v4/users/username/{username}");
+            if (!userResponse.IsSuccessStatusCode)
+                return (false, $"User lookup failed ({userResponse.StatusCode})");
+
+            var userData = await userResponse.Content.ReadFromJsonAsync<JsonElement>();
+            var userId = userData.GetProperty("id").GetString();
+
+            // Add to SilverLABS team
+            var teamId = _configuration["Mattermost:TeamId"] ?? "ear83bc7nprzpe878ey7hxza7h";
+            var payload = new { team_id = teamId, user_id = userId };
+            var response = await client.PostAsJsonAsync($"/api/v4/teams/{teamId}/members", payload);
+
+            if (response.IsSuccessStatusCode)
+                return (true, "Added to team");
+
+            var body = await response.Content.ReadAsStringAsync();
+            _logger.LogError("Mattermost team join failed: {Status} {Body}", response.StatusCode, body);
+            return (false, $"Team join failed ({response.StatusCode})");
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Mattermost team join error for {Username}", username);
+            return (false, $"Error: {ex.Message}");
+        }
+    }
+
+    private async Task<(bool Success, string Message)> CreateMailcowMailboxAsync(
+        string username, string fullName, string password)
     {
         try
         {
@@ -113,11 +383,11 @@ public class ProvisioningService
                 local_part = username,
                 domain = "silverlabs.uk",
                 name = fullName,
-                password = Guid.NewGuid().ToString("N")[..16] + "!A1", // Temporary password
-                password2 = "",
+                password,
+                password2 = password,
                 quota = 1024, // 1GB
                 active = 1,
-                force_pw_update = 1
+                force_pw_update = 0
             };
             var json = JsonSerializer.Serialize(payload);
             var content = new StringContent(json, Encoding.UTF8, "application/json");
@@ -137,20 +407,144 @@ public class ProvisioningService
         }
     }
 
-    private async Task UpdateTicketStatusAsync(int ticketId, string status, string note)
+    private async Task<(bool Success, string Message)> CreateGiteaUserAsync(
+        string username, string email, string fullName, string password)
     {
         try
         {
-            var client = _httpClientFactory.CreateClient("SilverDesk");
-            var payload = new { status, note = $"Application approved. Provisioning results:\n{note}" };
+            var client = _httpClientFactory.CreateClient("Gitea");
+            var payload = new
+            {
+                email,
+                full_name = fullName,
+                login_name = username,
+                must_change_password = false,
+                password,
+                send_notify = false,
+                username,
+                visibility = "public"
+            };
             var json = JsonSerializer.Serialize(payload);
             var content = new StringContent(json, Encoding.UTF8, "application/json");
 
-            await client.PutAsync($"/api/tickets/{ticketId}", content);
+            var response = await client.PostAsync("/api/v1/admin/users", content);
+            if (response.IsSuccessStatusCode)
+                return (true, "User created");
+
+            var body = await response.Content.ReadAsStringAsync();
+            _logger.LogError("Gitea user creation failed: {Status} {Body}", response.StatusCode, body);
+            return (false, $"Failed ({response.StatusCode})");
         }
         catch (Exception ex)
         {
-            _logger.LogError(ex, "Failed to update ticket {TicketId} status", ticketId);
+            _logger.LogError(ex, "Gitea user creation error for {Username}", username);
+            return (false, $"Error: {ex.Message}");
+        }
+    }
+
+    // --- Password update methods ---
+
+    private async Task<(bool Success, string Message)> UpdateMattermostPasswordAsync(string username, string newPassword)
+    {
+        try
+        {
+            var client = _httpClientFactory.CreateClient("Mattermost");
+
+            // Look up user ID by username
+            var userResponse = await client.GetAsync($"/api/v4/users/username/{username}");
+            if (!userResponse.IsSuccessStatusCode)
+            {
+                var lookupBody = await userResponse.Content.ReadAsStringAsync();
+                _logger.LogWarning("Mattermost user lookup failed for {Username}: {Status} {Body}",
+                    username, userResponse.StatusCode, lookupBody);
+                return (false, $"User not found ({userResponse.StatusCode})");
+            }
+
+            var userData = await userResponse.Content.ReadFromJsonAsync<JsonElement>();
+            var userId = userData.GetProperty("id").GetString();
+
+            // Update password (admin reset — no old password needed with bot token)
+            var payload = new { new_password = newPassword };
+            var response = await client.PutAsJsonAsync($"/api/v4/users/{userId}/password", payload);
+
+            if (response.IsSuccessStatusCode)
+                return (true, "Password updated");
+
+            var body = await response.Content.ReadAsStringAsync();
+            _logger.LogWarning("Mattermost password update failed for {Username}: {Status} {Body}", username, response.StatusCode, body);
+            return (false, $"Failed ({response.StatusCode})");
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Mattermost password update error for {Username}", username);
+            return (false, $"Error: {ex.Message}");
+        }
+    }
+
+    private async Task<(bool Success, string Message)> UpdateMailcowPasswordAsync(string username, string newPassword)
+    {
+        try
+        {
+            var client = _httpClientFactory.CreateClient("Mailcow");
+            var payload = new
+            {
+                items = new[] { $"{username}@silverlabs.uk" },
+                attr = new
+                {
+                    password = newPassword,
+                    password2 = newPassword
+                }
+            };
+            var json = JsonSerializer.Serialize(payload);
+            var content = new StringContent(json, Encoding.UTF8, "application/json");
+
+            var response = await client.PostAsync("/api/v1/edit/mailbox", content);
+            if (response.IsSuccessStatusCode)
+                return (true, "Password updated");
+
+            var body = await response.Content.ReadAsStringAsync();
+            _logger.LogWarning("Mailcow password update failed for {Username}: {Status} {Body}", username, response.StatusCode, body);
+            return (false, $"Failed ({response.StatusCode})");
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Mailcow password update error for {Username}", username);
+            return (false, $"Error: {ex.Message}");
+        }
+    }
+
+    private async Task<(bool Success, string Message)> UpdateGiteaPasswordAsync(string username, string newPassword)
+    {
+        try
+        {
+            var client = _httpClientFactory.CreateClient("Gitea");
+            var payload = new
+            {
+                login_name = username,
+                password = newPassword,
+                must_change_password = false,
+                source_id = 0
+            };
+            var json = JsonSerializer.Serialize(payload);
+            var content = new StringContent(json, Encoding.UTF8, "application/json");
+
+            var request = new HttpRequestMessage(HttpMethod.Patch, $"/api/v1/admin/users/{username}")
+            {
+                Content = content
+            };
+
+            var response = await client.SendAsync(request);
+            if (response.IsSuccessStatusCode)
+                return (true, "Password updated");
+
+            var body = await response.Content.ReadAsStringAsync();
+            _logger.LogWarning("Gitea password update failed for {Username}: {Status} {Body}", username, response.StatusCode, body);
+            return (false, $"Failed ({response.StatusCode})");
+        }
+        catch (Exception ex)
+        {
+            _logger.LogError(ex, "Gitea password update error for {Username}", username);
+            return (false, $"Error: {ex.Message}");
         }
     }
 }

BlazorApp/appsettings.json

@@ -12,11 +12,17 @@
   },
   "Mattermost": {
     "BaseUrl": "https://ops.silverlined.uk",
-    "ApiToken": "ktmfkpxz7ffr5g1imuqg8hm58c"
+    "ApiToken": "ktmfkpxz7ffr5g1imuqg8hm58c",
+    "TeamId": "ear83bc7nprzpe878ey7hxza7h"
   },
   "Mailcow": {
     "BaseUrl": "https://mail.silverlined.uk",
-    "ApiKey": ""
+    "ApiKey": "2A21AA-47E4E5-46DD62-A650F0-BC7566"
   },
-  "AdminApiKey": ""
+  "Gitea": {
+    "BaseUrl": "https://git.silverlabs.uk",
+    "ApiToken": "70ec152b27ee12d8a2cfb7241df5735351df72cd"
+  },
+  "SiteBaseUrl": "https://silverlabs.uk",
+  "AdminApiKey": "aawb2MHblbfmqdhcS7Xp2/ibQOUbUE1BDoqdJOu0bjM="
 }

BlazorApp/wwwroot/developers-styles.css

@@ -186,6 +186,33 @@
     margin-top: 0.3rem;
 }
 
+/* Username status */
+.username-status {
+    display: block;
+    font-size: 0.82rem;
+    margin-top: 0.35rem;
+}
+
+.username-checking {
+    color: rgba(255, 255, 255, 0.5);
+}
+
+.username-available {
+    color: #34d399;
+}
+
+.username-taken {
+    color: #f87171;
+}
+
+.username-error {
+    color: #fbbf24;
+}
+
+.username-format-error {
+    color: #fb923c;
+}
+
 /* Validation messages */
 .validation-message {
     color: #f87171;
@@ -385,6 +412,119 @@
     color: #00B8D4;
 }
 
+/* Star Rating */
+.star-rating {
+    display: flex;
+    gap: 0.35rem;
+    margin-top: 0.4rem;
+}
+
+.star-rating-star {
+    font-size: 1.8rem;
+    cursor: pointer;
+    color: rgba(255, 255, 255, 0.2);
+    transition: color 0.15s ease, transform 0.15s ease;
+    user-select: none;
+    line-height: 1;
+}
+
+.star-rating-star:hover {
+    transform: scale(1.15);
+}
+
+.star-rating-star.star-filled {
+    color: #4DD0E1;
+    text-shadow: 0 0 8px rgba(77, 208, 225, 0.4);
+}
+
+.rating-labels {
+    display: flex;
+    justify-content: space-between;
+    margin-top: 0.3rem;
+    font-size: 0.75rem;
+    color: rgba(255, 255, 255, 0.35);
+    max-width: 170px;
+}
+
+/* Experience Selector */
+.experience-selector {
+    display: flex;
+    flex-wrap: wrap;
+    gap: 0.5rem;
+    margin-top: 0.4rem;
+}
+
+.exp-btn {
+    padding: 0.45rem 1.1rem;
+    background: rgba(255, 255, 255, 0.05);
+    border: 1px solid rgba(255, 255, 255, 0.15);
+    border-radius: 100px;
+    color: rgba(255, 255, 255, 0.7);
+    font-size: 0.88rem;
+    font-family: inherit;
+    cursor: pointer;
+    transition: all 0.2s ease;
+    user-select: none;
+}
+
+.exp-btn:hover {
+    border-color: rgba(77, 208, 225, 0.4);
+    background: rgba(77, 208, 225, 0.06);
+}
+
+.exp-btn.exp-active {
+    background: rgba(77, 208, 225, 0.12);
+    border-color: #4DD0E1;
+    color: #4DD0E1;
+    box-shadow: 0 0 12px rgba(77, 208, 225, 0.15);
+}
+
+/* Skill Bubbles */
+.skill-category-label {
+    font-size: 0.72rem;
+    font-weight: 700;
+    text-transform: uppercase;
+    letter-spacing: 0.08em;
+    color: rgba(255, 255, 255, 0.4);
+    margin-top: 1rem;
+    margin-bottom: 0.4rem;
+}
+
+.skill-category-label:first-of-type {
+    margin-top: 0.5rem;
+}
+
+.skill-bubbles {
+    display: flex;
+    flex-wrap: wrap;
+    gap: 0.4rem;
+}
+
+.skill-bubble {
+    padding: 0.35rem 0.85rem;
+    background: rgba(255, 255, 255, 0.04);
+    border: 1px solid rgba(255, 255, 255, 0.12);
+    border-radius: 100px;
+    color: rgba(255, 255, 255, 0.6);
+    font-size: 0.82rem;
+    font-family: inherit;
+    cursor: pointer;
+    transition: all 0.2s ease;
+    user-select: none;
+}
+
+.skill-bubble:hover {
+    border-color: rgba(77, 208, 225, 0.35);
+    background: rgba(77, 208, 225, 0.05);
+    color: rgba(255, 255, 255, 0.8);
+}
+
+.skill-bubble.skill-active {
+    background: rgba(77, 208, 225, 0.12);
+    border-color: #4DD0E1;
+    color: #4DD0E1;
+}
+
 /* Responsive */
 @media (max-width: 768px) {
     .dev-header h1 {