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Implement bidirectional customer conversations with customer-based grouping and order tagging

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sysadmin
2025-08-27 19:18:46 +01:00
parent 3f4789730c
commit 027a3fd0c4
25 changed files with 794 additions and 70 deletions
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86
LittleShop/Areas/Admin/Views/Messages/Index.cshtml Normal file
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@model IEnumerable<LittleShop.DTOs.MessageThreadDto>
@{
ViewData["Title"] = "Customer Messages";
}
<div class="container-fluid">
<div class="row">
<div class="col-12">
<div class="d-flex justify-content-between align-items-center mb-4">
<h2><i class="fas fa-comments"></i> Customer Messages</h2>
</div>
@if (!Model.Any())
{
<div class="alert alert-info">
<i class="fas fa-info-circle"></i> No customer messages yet.
</div>
}
else
{
<div class="card">
<div class="card-header">
<h5>Active Conversations</h5>
</div>
<div class="card-body p-0">
<div class="table-responsive">
<table class="table table-striped table-hover mb-0">
<thead class="table-dark">
<tr>
<th>Customer</th>
<th>Subject</th>
<th>Last Message</th>
<th>Messages</th>
<th>Status</th>
<th>Actions</th>
</tr>
</thead>
<tbody>
@foreach (var thread in Model.OrderByDescending(t => t.LastMessageAt))
{
<tr class="@(thread.HasUnreadMessages ? "table-warning" : "")">
<td>
<strong>@thread.CustomerName</strong>
<br><small class="text-muted">Customer conversation</small>
</td>
<td>
<span class="text-muted">Latest activity</span>
</td>
<td>
@thread.LastMessageAt.ToString("MMM dd, HH:mm")
<br><small class="text-muted">Started: @thread.StartedAt.ToString("MMM dd")</small>
</td>
<td>
<span class="badge bg-primary">@thread.MessageCount</span>
@if (thread.HasUnreadMessages)
{
<span class="badge bg-warning ms-1">Unread</span>
}
</td>
<td>
@if (thread.RequiresResponse)
{
<span class="badge bg-danger">Needs Response</span>
}
else
{
<span class="badge bg-success">Up to date</span>
}
</td>
<td>
<a href="@Url.Action("Customer", new { id = thread.CustomerId })" class="btn btn-sm btn-primary">
<i class="fas fa-comments"></i> View Conversation
</a>
</td>
</tr>
}
</tbody>
</table>
</div>
</div>
</div>
}
</div>
</div>
</div>