Implement bidirectional customer conversations with customer-based grouping and order tagging

LittleShop/Controllers/BotMessagesController.cs

@@ -72,10 +72,60 @@ public class BotMessagesController : ControllerBase
 
         return Ok(message);
     }
+    
+    [HttpPost("customer-create")]
+    public async Task<ActionResult> CreateCustomerMessage([FromBody] CreateCustomerMessageFromTelegramDto dto)
+    {
+        try
+        {
+            // Create CustomerToAdmin message directly
+            var message = new CustomerMessage
+            {
+                Id = Guid.NewGuid(),
+                CustomerId = dto.CustomerId,
+                OrderId = dto.OrderId,
+                Direction = MessageDirection.CustomerToAdmin,
+                Type = dto.Type,
+                Subject = dto.Subject,
+                Content = dto.Content,
+                Status = MessageStatus.Read, // Customer messages are immediately "read" by system
+                Platform = "Telegram",
+                Priority = dto.Priority,
+                IsUrgent = dto.IsUrgent,
+                CreatedAt = DateTime.UtcNow,
+                ThreadId = Guid.NewGuid() // Will be updated if part of existing thread
+            };
+
+            // Save directly to database (bypass the regular CreateMessageAsync which is for AdminToCustomer)
+            var result = await _messageService.CreateCustomerToAdminMessageAsync(message);
+            if (!result)
+            {
+                return BadRequest("Failed to create customer message");
+            }
+
+            return Ok();
+        }
+        catch (Exception ex)
+        {
+            return BadRequest($"Error creating customer message: {ex.Message}");
+        }
+    }
 }
 
 // TEMPORARY DTO FOR TESTING
 public class CreateTestMessageDto
+{
+    public Guid CustomerId { get; set; }
+    public Guid? OrderId { get; set; }
+    public MessageType Type { get; set; }
+    public string Subject { get; set; } = string.Empty;
+    public string Content { get; set; } = string.Empty;
+    public int Priority { get; set; } = 5;
+    public bool IsUrgent { get; set; } = false;
+}
+
+// DTO for customer messages from Telegram
+public class CreateCustomerMessageFromTelegramDto
 {
     public Guid CustomerId { get; set; }
     public Guid? OrderId { get; set; }