Add customer communication system
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sysadmin
@@ -10,6 +10,12 @@
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<p class="text-muted">Order ID: @Model.Id</p>
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</div>
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<div class="col-auto">
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@if (Model.Customer != null)
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{
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<button class="btn btn-success" onclick="showMessageModal('@Model.Id', '@Model.Customer.DisplayName')">
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<i class="fas fa-comment"></i> Message Customer
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</button>
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}
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<a href="@Url.Action("Edit", new { id = Model.Id })" class="btn btn-primary">
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<i class="fas fa-edit"></i> Edit Order
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</a>
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@@ -28,7 +34,28 @@
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<div class="card-body">
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<div class="row">
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<div class="col-md-6">
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<p><strong>Identity Reference:</strong> @Model.IdentityReference</p>
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@if (Model.Customer != null)
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{
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<p><strong>Customer:</strong> @Model.Customer.DisplayName
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@if (!string.IsNullOrEmpty(Model.Customer.TelegramUsername))
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{
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<span class="text-muted">(@@@Model.Customer.TelegramUsername)</span>
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}
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</p>
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<p><strong>Customer Type:</strong> <span class="badge bg-info">@Model.Customer.CustomerType</span></p>
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@if (Model.Customer.RiskScore > 0)
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{
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<p><strong>Risk Score:</strong>
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<span class="badge @(Model.Customer.RiskScore > 50 ? "bg-danger" : Model.Customer.RiskScore > 25 ? "bg-warning" : "bg-success")">
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@Model.Customer.RiskScore/100
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</span>
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</p>
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}
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}
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else if (!string.IsNullOrEmpty(Model.IdentityReference))
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{
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<p><strong>Identity Reference:</strong> @Model.IdentityReference</p>
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}
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<p><strong>Status:</strong>
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@{
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var badgeClass = Model.Status switch
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@@ -192,4 +219,126 @@
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</div>
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}
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</div>
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</div>
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</div>
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@if (Model.Customer != null)
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{
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<!-- Customer Messaging Modal -->
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<div class="modal fade" id="messageModal" tabindex="-1" aria-labelledby="messageModalLabel" aria-hidden="true">
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<div class="modal-dialog">
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<div class="modal-content">
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<div class="modal-header">
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<h5 class="modal-title" id="messageModalLabel">
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<i class="fas fa-comment"></i> Message Customer: <span id="customerName"></span>
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</h5>
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<button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Close"></button>
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</div>
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<div class="modal-body">
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<form id="messageForm">
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<input type="hidden" id="orderId" name="orderId" />
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<input type="hidden" id="customerId" name="customerId" value="@Model.Customer.Id" />
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<div class="mb-3">
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<label for="messageType" class="form-label">Message Type</label>
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<select class="form-select" id="messageType" name="messageType" required>
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<option value="0">Order Update</option>
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<option value="1">Payment Reminder</option>
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<option value="2">Shipping Information</option>
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<option value="3">Customer Service</option>
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</select>
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</div>
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<div class="mb-3">
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<label for="messageSubject" class="form-label">Subject</label>
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<input type="text" class="form-control" id="messageSubject" name="subject" required
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placeholder="Brief subject line..." maxlength="100">
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</div>
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<div class="mb-3">
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<label for="messageContent" class="form-label">Message</label>
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<textarea class="form-control" id="messageContent" name="content" rows="4" required
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placeholder="Type your message to the customer..." maxlength="1000"></textarea>
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<div class="form-text">Message will be delivered via Telegram</div>
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</div>
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<div class="mb-3">
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<div class="form-check">
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<input class="form-check-input" type="checkbox" id="isUrgent" name="isUrgent">
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<label class="form-check-label" for="isUrgent">
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Mark as urgent (higher priority delivery)
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</label>
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</div>
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</div>
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</form>
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</div>
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<div class="modal-footer">
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<button type="button" class="btn btn-secondary" data-bs-dismiss="modal">Cancel</button>
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<button type="button" class="btn btn-primary" onclick="sendMessage()">
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<i class="fas fa-paper-plane"></i> Send Message
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</button>
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</div>
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</div>
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</div>
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</div>
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}
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<script>
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function showMessageModal(orderId, customerName) {
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document.getElementById('orderId').value = orderId;
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document.getElementById('customerName').textContent = customerName;
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// Clear previous form data
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document.getElementById('messageForm').reset();
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document.getElementById('orderId').value = orderId; // Reset cleared this
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// Show modal
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var modal = new bootstrap.Modal(document.getElementById('messageModal'));
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modal.show();
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}
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function sendMessage() {
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const form = document.getElementById('messageForm');
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const formData = new FormData(form);
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const messageData = {
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customerId: formData.get('customerId'),
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orderId: formData.get('orderId'),
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type: parseInt(formData.get('messageType')),
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subject: formData.get('subject'),
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content: formData.get('content'),
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isUrgent: formData.get('isUrgent') === 'on',
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priority: formData.get('isUrgent') === 'on' ? 1 : 5
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};
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// Send message via API
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fetch('/api/messages', {
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method: 'POST',
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headers: {
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'Content-Type': 'application/json',
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'Authorization': 'Bearer ' + sessionStorage.getItem('authToken')
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},
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body: JSON.stringify(messageData)
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})
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.then(response => {
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if (response.ok) {
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// Close modal and show success
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var modal = bootstrap.Modal.getInstance(document.getElementById('messageModal'));
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modal.hide();
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// Show success message
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alert('Message sent successfully! The customer will receive it via Telegram.');
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// Optionally refresh the page to show updated communication history
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window.location.reload();
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} else {
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response.text().then(error => {
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alert('Failed to send message: ' + error);
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});
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}
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})
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.catch(error => {
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console.error('Error sending message:', error);
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alert('Error sending message. Please try again.');
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});
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}
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</script>
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