Add customer communication system

LittleShop/DTOs/BotMetricDto.cs

@@ -0,0 +1,62 @@
+using System;
+using System.Collections.Generic;
+using LittleShop.Enums;
+
+namespace LittleShop.DTOs;
+
+public class BotMetricDto
+{
+    public Guid Id { get; set; }
+    public Guid BotId { get; set; }
+    public MetricType MetricType { get; set; }
+    public decimal Value { get; set; }
+    public string Category { get; set; } = string.Empty;
+    public string Description { get; set; } = string.Empty;
+    public DateTime RecordedAt { get; set; }
+    public Dictionary<string, object> Metadata { get; set; } = new();
+}
+
+public class CreateBotMetricDto
+{
+    public MetricType MetricType { get; set; }
+    public decimal Value { get; set; }
+    public string Category { get; set; } = string.Empty;
+    public string Description { get; set; } = string.Empty;
+    public Dictionary<string, object> Metadata { get; set; } = new();
+}
+
+public class BotMetricsBatchDto
+{
+    public List<CreateBotMetricDto> Metrics { get; set; } = new();
+}
+
+public class BotMetricsSummaryDto
+{
+    public Guid BotId { get; set; }
+    public string BotName { get; set; } = string.Empty;
+    public DateTime PeriodStart { get; set; }
+    public DateTime PeriodEnd { get; set; }
+    
+    // Key metrics
+    public int TotalSessions { get; set; }
+    public int UniqueSessions { get; set; }
+    public int TotalOrders { get; set; }
+    public decimal TotalRevenue { get; set; }
+    public int TotalMessages { get; set; }
+    public int TotalErrors { get; set; }
+    public decimal AverageResponseTime { get; set; }
+    public decimal UptimePercentage { get; set; }
+    
+    // Breakdown by type
+    public Dictionary<string, decimal> MetricsByType { get; set; } = new();
+    
+    // Time series data (for charts)
+    public List<TimeSeriesDataPoint> TimeSeries { get; set; } = new();
+}
+
+public class TimeSeriesDataPoint
+{
+    public DateTime Timestamp { get; set; }
+    public string Label { get; set; } = string.Empty;
+    public decimal Value { get; set; }
+}