Add customer communication system

LittleShop/DTOs/BotSessionDto.cs

@@ -0,0 +1,54 @@
+using System;
+using System.Collections.Generic;
+
+namespace LittleShop.DTOs;
+
+public class BotSessionDto
+{
+    public Guid Id { get; set; }
+    public Guid BotId { get; set; }
+    public string SessionIdentifier { get; set; } = string.Empty;
+    public string Platform { get; set; } = string.Empty;
+    public DateTime StartedAt { get; set; }
+    public DateTime LastActivityAt { get; set; }
+    public DateTime? EndedAt { get; set; }
+    public int OrderCount { get; set; }
+    public int MessageCount { get; set; }
+    public decimal TotalSpent { get; set; }
+    public string Language { get; set; } = string.Empty;
+    public string Country { get; set; } = string.Empty;
+    public bool IsAnonymous { get; set; }
+    public Dictionary<string, object> Metadata { get; set; } = new();
+}
+
+public class CreateBotSessionDto
+{
+    public string SessionIdentifier { get; set; } = string.Empty;
+    public string Platform { get; set; } = string.Empty;
+    public string Language { get; set; } = "en";
+    public string Country { get; set; } = string.Empty;
+    public bool IsAnonymous { get; set; } = true;
+    public Dictionary<string, object> Metadata { get; set; } = new();
+}
+
+public class UpdateBotSessionDto
+{
+    public int? OrderCount { get; set; }
+    public int? MessageCount { get; set; }
+    public decimal? TotalSpent { get; set; }
+    public bool? EndSession { get; set; }
+    public Dictionary<string, object>? Metadata { get; set; }
+}
+
+public class BotSessionSummaryDto
+{
+    public int TotalSessions { get; set; }
+    public int ActiveSessions { get; set; }
+    public int CompletedSessions { get; set; }
+    public decimal AverageSessionDuration { get; set; } // in minutes
+    public decimal AverageOrdersPerSession { get; set; }
+    public decimal AverageSpendPerSession { get; set; }
+    public Dictionary<string, int> SessionsByPlatform { get; set; } = new();
+    public Dictionary<string, int> SessionsByCountry { get; set; } = new();
+    public Dictionary<string, int> SessionsByLanguage { get; set; } = new();
+}