Add customer communication system

LittleShop/Models/Bot.cs

@@ -0,0 +1,58 @@
+using System;
+using System.Collections.Generic;
+using System.ComponentModel.DataAnnotations;
+using LittleShop.Enums;
+
+namespace LittleShop.Models;
+
+public class Bot
+{
+    public Guid Id { get; set; }
+    
+    [Required]
+    [StringLength(256)]
+    public string BotKey { get; set; } = string.Empty;
+    
+    [Required]
+    [StringLength(100)]
+    public string Name { get; set; } = string.Empty;
+    
+    [StringLength(500)]
+    public string Description { get; set; } = string.Empty;
+    
+    public BotType Type { get; set; }
+    
+    public BotStatus Status { get; set; }
+    
+    public string Settings { get; set; } = "{}"; // JSON storage
+    
+    public DateTime CreatedAt { get; set; }
+    
+    public DateTime? LastSeenAt { get; set; }
+    
+    public DateTime? LastConfigSyncAt { get; set; }
+    
+    public bool IsActive { get; set; }
+    
+    [StringLength(50)]
+    public string Version { get; set; } = string.Empty;
+    
+    [StringLength(50)]
+    public string IpAddress { get; set; } = string.Empty;
+    
+    [StringLength(100)]
+    public string PlatformUsername { get; set; } = string.Empty;
+    
+    [StringLength(200)]
+    public string PlatformDisplayName { get; set; } = string.Empty;
+    
+    [StringLength(100)]
+    public string PlatformId { get; set; } = string.Empty;
+    
+    [StringLength(50)]
+    public string PersonalityName { get; set; } = string.Empty;
+    
+    // Navigation properties
+    public virtual ICollection<BotMetric> Metrics { get; set; } = new List<BotMetric>();
+    public virtual ICollection<BotSession> Sessions { get; set; } = new List<BotSession>();
+}